Privacy Commitment
Wheildon MacKenzie Optometry’s Privacy Commitment to You
We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. The types of personal health information we collect may include your name, date of birth, health history, OHIP number and records of the care provided to you.
We collect, use and disclose personal health information for the following purposes:
To provide eye health and vision related services to our patients
To obtain payment for services provided (from you, OHIP, your private insurer or other provincial or federal government programs)
To comply with our regulatory obligations to the College of Optometrists of Ontario
To conduct quality improvement and risk management activities
To provide continuing education to our staff
To advise patients about special events or opportunities (we will always obtain express consent to do so)
For other purposes permitted by law
The collection of this information is authorized by the Health Insurance Act, Optometry Act, Regulated Health Professionals Act and Health Protection and Promotion Act.
We will collect, use and disclose only as much personal health information as is needed to achieve these purposes. If you would like access to our complete Privacy Policy, please contact Dr. Krista Wheildon for a copy. You can withhold or withdraw your consent to the collection, use or disclosure of your personal health information by contacting Dr. Krista Wheildon.
Access to Health Records
You have the right to seek access to your health records that we keep and to ask us to correct a record if you believe it is inaccurate or incomplete. Please contact us for more information.
Questions or Concerns?
If you have questions or want to make a complaint about our privacy practices, please contact Dr. Krista Wheildon.
You also have the right to complain to the Information and Privacy Commissioner of Ontario at the address below if you have concerns about our privacy practices or how your personal health information has been handled.
Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8
Telephone: Toronto Area (416) 326-3333
Long Distance: 1 (800) 387-0073 (within Ontario)
TDD/TTY: (416) 325-7539
Fax: (416) 325-9195